CHARLESTON, W.Va. – The West Virginia Department of Health and Human Resources (DHHR), Bureau for Child Support Enforcement (BCSE) today announced a new electronic payment method for child support using SmartPay.
Child support payers and employers are able to make a one-time or recurring electronic bank draft payment with no fees or a one-time debit or credit card payment at wv.smartchildsupport.com or by calling 1-855-303-0094. The electronic payment method utilized previously, PayConnexion, is no longer available.
“This secure SmartPay method will make it easier and more convenient for parents to fulfill their child support obligations,” said Garrett Jacobs, BCSE Commissioner. “The upgrade is part of BCSE’s commitment to ensuring the well-being of children and simplifying the child support process.”
Parents and employers who choose to pay by mail may continue to do so using a check or money order along with a payment coupon for parents or a Wage Assignment Transmittal for employers to: Bureau for Child Support Enforcement, PO Box 247, Charleston, WV 25321.
For more information on DHHR’s Bureau for Child Support Enforcement, visit dhhr.wv.gov/bcse. To view and apply for career opportunities to support West Virginia families, visit dhhr.wv.gov/Pages/Career-Opportunities.aspx.
The West Virginia Department of Health and Human Resources (DHHR) provides a wide range of necessary and life-saving services to many West Virginia residents. DHHR is comprised of the Bureau for Behavioral Health; Bureau for Child Support Enforcement; Bureau for Family Assistance; Bureau for Medical Services; Bureau for Public Health; Bureau for Social Services; Office of Inspector General; and West Virginia Children’s Health Insurance Program (WV CHIP). For more information, visit dhhr.wv.gov or call the DHHR at 304-558-0684.
