Bridgeport, WV— UHC Family Medicine Residency, a department of United Hospital
Center, is pleased to announce that it has been named a 2023 Human Experience (HX)
Pinnacle of Excellence Award ® winner by Press Ganey, the global leader in healthcare
experience solutions and services. This award is part of Press Ganey’s annual ranking of
the top hospitals and health systems in the country, according to performance in patient
experience.
As a winner of the Press Ganey HX Pinnacle of Excellence Award ® , UHC Family
Medicine Residency has ranked in the top five percent of healthcare providers in delivering
patient experience. Press Ganey works with more than 41,000 healthcare facilities in its
mission to reduce patient suffering and enhance caregiver resilience to improve the
overall safety, quality, and experience of care.
“Each day, UHC Family Medicine Residency exemplifies dedication to their patients and
workforce, showcasing a commitment that extends beyond the boundaries of their
Facilities,” said Patrick T. Ryan, Chairman and CEO of Press Ganey. “In prioritizing both
their employees and the communities they serve, UHC Family Medicine Residency sets
a remarkable standard for compassionate healthcare. It is with great honor that we
stand as partners, celebrating the outstanding achievements of UHC Family Medicine
Residency.”
“Only the highest performing health care institutions in the nation receive this
national distinction,” said Eric J. Radcliffe, MD, UHC Family Medicine Residency
director. “Earning the Press Ganey Pinnacle of Excellence Award is a tribute to the
staff, faculty, and leaders at UHC Family Medicine Residency who demonstrate a
continuous pursuit of excellence on a daily basis."
To learn more about UHC Family Medicine Residency, visit https://wvumedicine.org/uhc-
family-medicine/.
